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Successful Leadership - Creating Your Own Success Recipe
Successful Leadership - Creating Your Own Success Recipe
By Duncan Brodie
One thing for sure is that, as leaders, we are all slightly different. At the same time, there are some things that we can do in my opinion to create our own personal leadership success recipe.
Be clear about what you want to achieve
As a leader, your job is to create opportunities and deliver success for the organisation, team, function, division or project that you are leading. The clearer you can be about what it is you want to achieve, the easier it is going to be to steer yourself towards that result.
By Duncan Brodie
One thing for sure is that, as leaders, we are all slightly different. At the same time, there are some things that we can do in my opinion to create our own personal leadership success recipe.
Be clear about what you want to achieve
As a leader, your job is to create opportunities and deliver success for the organisation, team, function, division or project that you are leading. The clearer you can be about what it is you want to achieve, the easier it is going to be to steer yourself towards that result.
Leadership Training Priorities - A Step-By-Step Approach
Leadership Training Priorities - A Step-By-Step Approach
By Richard Brody
In my three decades of management and leadership consulting and training, it has become abundantly clear to me that adequate and effective leadership is a major obstacle and challenge for most organizations. Most organizations neither effectively qualify potential leaders nor have a mechanism in place to assure that leaders maximize their potential to succeed. I generally recommend that organizations emphasize and prioritize leadership training. These are the basics of leadership training, and the components that all successful programs include:
By Richard Brody
In my three decades of management and leadership consulting and training, it has become abundantly clear to me that adequate and effective leadership is a major obstacle and challenge for most organizations. Most organizations neither effectively qualify potential leaders nor have a mechanism in place to assure that leaders maximize their potential to succeed. I generally recommend that organizations emphasize and prioritize leadership training. These are the basics of leadership training, and the components that all successful programs include:
Balancing Your Leadership Style
Balancing Your Leadership Style
By Bradley Ann Morgan
This summer we began work with a Chief Service Officer (CSO) in a customer service organization with call centers around the globe. His prime objective for the coming year was the recruitment and retention of employees with a 'customer-focused' mindset. He knew the value of a diverse workforce would flow over into satisfying worldwide customer demands, impact the standardization of the delivery process of a diverse vendor base; and enhance or break their global image as well. He expressed that several of the state-side centers had begun to experience employee conflict attributed to a mix of the generational workforce management styles. He stated that the company had its own distinctive personality; but, with the current issues he was certain leadership styles were unbalanced.
By Bradley Ann Morgan
This summer we began work with a Chief Service Officer (CSO) in a customer service organization with call centers around the globe. His prime objective for the coming year was the recruitment and retention of employees with a 'customer-focused' mindset. He knew the value of a diverse workforce would flow over into satisfying worldwide customer demands, impact the standardization of the delivery process of a diverse vendor base; and enhance or break their global image as well. He expressed that several of the state-side centers had begun to experience employee conflict attributed to a mix of the generational workforce management styles. He stated that the company had its own distinctive personality; but, with the current issues he was certain leadership styles were unbalanced.
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